Shipping within the German eCommerce

Insights into the shipping services most used by the top 500 German online stores

Parcel shipping is a booming business worldwide. One of the drivers for the growing shipping volumes is eCommerce. The German eCommerce market has been constantly growing in the last years – and the probability that goods within Germany are shipped via DHL is rather high.

Shipping within the German eCommerce
The top 3 shipping providers that the top 5001 German online stores operate with are DHL, Click & Collect, and Hermes: More than 80% of those top eCommerce players use DHL as their shipping service provider. 21% work with Hermes and every fourth top online store offers the service Click & Collect, where customers can pick-up the items they purchased online in a retail store.


1. By net sales in Germany in 2018


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March 2020