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eCommerce News & Insights

Young British people shop most on social media

Young British people shop most on social media

At least one in four shoppers under 35 buys on social media in countries like the UK, France or the U.S.

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Click&collect in international comparison

Click&collect in international comparison

65% of top online stores in Russia offer click&collect – compared to only 31% in Germany and 20% in Turkey

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Free shipping – most important in North America

Free shipping – most important in North America

68% of Canadian and 67% of U.S. shoppers find free shipping crucial in their online shopping experience

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otto.de records best holiday season ever

otto.de records best holiday season ever

German online giant otto.de saw a record demand in Q4 2020 and is back to double-digit growth in 2020

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The rise of live stream commerce in China

The rise of live stream commerce in China

Commercial live streaming is booming in China, with three players dominating the market

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eCommerce is most common in the UK

eCommerce is most common in the UK

The UK has the highest eCommerce penetration – internet penetration is not always a prerequisite

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Most relevant platforms for social commerce

Most relevant platforms for social commerce

Instagram and Facebook are the top platforms for retailers who engage in social commerce

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Top 10 SEA budgets in France

Top 10 SEA budgets in France

amazon.fr leads the ranking of the highest online store SEA budgets in France, cdiscount.com follows

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Reviews are most important information source

Reviews are most important information source

More than half of German online shoppers read customer reviews – other information sources also common

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