At least one in four shoppers under 35 buys on social media in countries like the UK, France or the U.S.
65% of top online stores in Russia offer click&collect – compared to only 31% in Germany and 20% in Turkey
68% of Canadian and 67% of U.S. shoppers find free shipping crucial in their online shopping experience
German online giant otto.de saw a record demand in Q4 2020 and is back to double-digit growth in 2020
Commercial live streaming is booming in China, with three players dominating the market
The UK has the highest eCommerce penetration – internet penetration is not always a prerequisite
Instagram and Facebook are the top platforms for retailers who engage in social commerce
amazon.fr leads the ranking of the highest online store SEA budgets in France, cdiscount.com follows
More than half of German online shoppers read customer reviews – other information sources also common
Country Reports
Brand Reports
Trend Reports
