Care Products market in Canada

The Canadian Care Products eCommerce market is predicted to reach US$5,934.7 million by 2024 and accounts for 9.4% of the total eCommerce market in Canada. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 7.3%, resulting in a projected market volume of US$7,857.4 million by 2028. Within the Care Products market ECDB considers the following three sub-markets: Personal Care, Health Care, and Household Care.

Monthly revenues

Monthly eCommerce revenues in the Canadian Care Products market

The monthly eCommerce revenue of the Canadian Care Products market was US$632 million in November 2024. This refers to a growth of 20.6% compared to October 2024. Within the last 12 months, the monthly revenue share was the highest in December 2023 with 11.1% of the total 2023 revenue of the Canadian Care Products market and the lowest in February 2024 with 6.9% of the total 2024 revenue.

Revenue Last Month

US$631.8m

The eCommerce revenue grew by 20.6% from October 2024 to November 2024.

11-2024+20.6%

Monthly revenue shares in the last 12 months

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

0-20241-20242-20243-20244-20245-20246-20247-20248-20249-202410-202411-2024
Revenue (in mUS$)0.00.00.00.00.00.00.00.00.00.00.00.0
Monthly revenue share (in %)99.172.51.068.99.430.297.624.373.475.080.886.1

Market development

eCommerce revenue development in the Care Products market in Canada

The Canadian Care Products eCommerce market is predicted to reach US$5,934.7 million by 2024 and accounts for 9.4% of the total eCommerce market in Canada. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 7.3%, resulting in a projected market volume of US$7,857.4 million by 2028. Within the Care Products market ECDB considers the following three sub-markets: Personal Care, Health Care, and Household Care.

eCommerce revenue development in the Care Products market in Canada

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the Care Products market in Canada

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)53.979.613.936.918.175.922.643.1

Online share

eCommerce online share of the total Care Products market in Canada

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the Canadian Care Products retail market, the online share is 30.6% and will increase by an average of 2.9% to 34.3% by 2028.

eCommerce online share of the total Care Products market in Canada

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)81.2%62.7%73.7%5.3%63.1%38.4%18.9%22.1%

Top stores

Top five Care Products online stores in Canada by net sales 2023

With sales in the Canadian Care Products market, amazon.ca generated a revenue of US$825.6 million in 2023, which means it is the leading online store in this market. The Care Products ranking of Canada is based on all online stores that generated sales in this market in 2023. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

eCommerce net sales generated in the Care Products market in Canada in 2023

in million US$

Note: First party net sales generated after deduction of returns, allowances for damaged or missing goods and any discounts allowed

Source: Annual report, secondary sources, ECDB analysis

Filtered revenue / share
Global revenue
Growth
no-access-0
US$900.0m
20.7%
US$8,300.0m8.3%
no-access-1
US$550.0m
12.0%
US$4,600.0m12.4%
no-access-2
US$470.0m
3.9%
US$1,190.0m33.6%
no-access-3
US$430.0m
20.6%
US$2,122.0m18.0%
no-access-4
US$370.0m
20.7%
US$1,814.0m12.6%

See further stores

Worldwide - Care Products Canada - Care Products Canada - All Categories

Payment Methods

Top 5 offered payment methods in the Canadian Care Products market

With 100.0% VISA the most commonly offered payment method of all online stores in the Canadian Care Products eCommerce market in 2023. Like VISA Mastercard with a penetration of 100.0%, American Express with a share of 72.4%, and Discover with a share of 30.3% the payment type Cards is the most common used by online retailers in in the Canadian Care Products eCommerce market in 2023. With a share 68.4% PayPal is the most common used payment method offered to the clients of type E-wallets.

Top 5 offered payment methods in the Canadian Care Products market

in %

Note: A store can offer more than one payment method (Multi-pick), based on 76 stores in the Canadian Care Products market

Source: ECDB analysis

See all stores offering

VISA Mastercard PayPal

Shipping Service Provider

Top 5 offered shipping providers in the Canadian Care Products market

With 82.1% of all online retailers using Canada Post it is the dominating shipping service provider in the Canadian Care Products eCommerce market in 2023. FedEx follows at a distant second, utilized by 19.6% of online retailers. Other shipping service providers, including UPS (United Parcel Service), USPS (United States Postal Service), and DHL, are employed by a significantly smaller proportion of online retailers.

Top 5 offered shipping providers in the Canadian Care Products market

in %

Note: A store can offer more than one shipping provider (Multi-pick), based on 56 stores in the Canadian Care Products market

Source: ECDB analysis

See all stores offering

DHL UPS (United Parcel Service) DPD

Market definition

Definition of the Care Products market

Market definition: Care Products In the category Care Products digital channels are used to sell a variety of products, including personal care products (e.g. shampoos, shower gels, make-up, feminine hygiene, fragrances), household care products (e.g. detergents, brooms, cleaning cloths, sponges) and health care products (e.g. supplements, nutrition, pharmaceuticals). This category does not cover professional products and services for personal care (e.g. beauty treatments, make-up courses), cleaning services (e.g. housekeeping services, window cleaning services) or medical treatments (e.g. nutrition counseling, medical consultations, health assessments). All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Personal care products (e.g. shampoos, shower gels, make-up, feminine hygiene, fragrances)
  • Household care products (e.g. detergents, brooms, cleaning cloths, sponges)
  • Health care products (e.g. supplements, nutrition, pharmaceuticals)

Out-of-scope

  • Professional products and services for personal care (e.g. beauty treatments, make-up courses)
  • Cleaning services (e.g. housekeeping services, window cleaning services)
  • Medical treatments (e.g. nutrition counseling, medical consultations, health assessments)