eCommerce market in Chile
Market development
eCommerce revenue development in Chile
Chile is the 32nd largest market for eCommerce with a predicted revenue of US$10,103.2 million by 2024, placing it ahead of Greece. Revenue is expected to show a compound annual growth rate (CAGR 2024-2028) of 8.6%, resulting in a projected market volume of US$14,053.7 million by 2028. With an expected increase of 10.9% in 2024, the Chilean eCommerce market contributed to the worldwide growth rate of 10.4% in 2024. Like in Chile, global eCommerce sales are expected to increase over the next years. Seven markets are considered by ECDB within the Chilean eCommerce market. Electronics is the largest market and accounts for 26.1% of the Chilean eCommerce revenue. It is followed by Fashion with 22.8%, Hobby & Leisure with 18.9%, Furniture & Homeware with 11.1%, DIY with 7.8%, Care Products with 7.7%, and Grocery with the remaining 5.6%.
eCommerce revenue development in Chile
eCommerce revenue growth in Chile
2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | 2027 | |
---|---|---|---|---|---|---|---|---|
Revenue (in mUS$) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
Growth (in %) | 63.7 | 78.7 | 97.0 | 65.9 | 98.1 | 99.4 | 13.0 | 80.5 |
Top stores
Top five online stores in Chile by net sales 2023
The biggest player in the Chilean eCommerce market is falabella.com. The store had a revenue of US$1,223.2 million in 2023. Store rankings include every store that generates revenue in Chile. These stores can either have a national focus and only sell in their main country or operate on a global scale. For this evaluation, only revenue created in Chile was considered.
eCommerce net sales generated in Chile in 2023
Filtered revenue / share eCommerce net sales refer to the year 2023 | Global revenue eCommerce net sales refer to the year 2023 | Growth eCommerce net sales growth refers to 2023/2022 | |
---|---|---|---|
US$900.0m 20.7% | US$8,300.0m | 8.3% | |
US$550.0m 12.0% | US$4,600.0m | 12.4% | |
US$470.0m 3.9% | US$1,190.0m | 33.6% | |
US$430.0m 20.6% | US$2,122.0m | 18.0% | |
US$370.0m 20.7% | US$1,814.0m | 12.6% |
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Payment Methods
Top 5 offered payment methods in the Chilean eCommerce market
With 97.6% VISA the most commonly offered payment method of all online stores in the Chilean eCommerce market in 2023. Like VISA Mastercard with a penetration of 96.0%, American Express with a share of 86.5%, and Diners Club with a share of 76.2% the payment type Cards is the most common used by online retailers in in the Chilean eCommerce market in 2023. With a share 84.9% unknown is the most common used payment method offered to the clients of type Invoice.
Top 5 offered payment methods in the Chilean eCommerce market
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Shipping Service Provider
Top 5 offered shipping providers in the Chilean eCommerce market
Despite Chilexpress's dominant position with 47.9% of online stores opting for its services, the Chilean eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including Correos de Chile, Blue Express, starken, and DHL, hold smaller but significant shares, contributing to a dynamic and fragmented market.
Top 5 offered shipping providers in the Chilean eCommerce market
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