DIY market in the UK

The UK DIY eCommerce market is predicted to reach US$11,781.5 million by 2024 and accounts for 7.5% of the total eCommerce market in the United Kingdom. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 7.2%, resulting in a projected market volume of US$15,575.2 million by 2028. Within the DIY market ECDB considers the following three sub-markets: Tools & Construction Supplies, Vehicle Parts, and Garden.

Monthly revenues

Monthly eCommerce revenues in the UK DIY market

The monthly eCommerce revenue of the UK DIY market was US$1,062 million in November 2024. This refers to a growth of 8.2% compared to October 2024. Within the last 12 months, the monthly revenue share was the highest in December 2023 with 9.5% of the total 2023 revenue of the UK DIY market and the lowest in February 2024 with 7.6% of the total 2024 revenue.

Revenue Last Month

US$1,061.7m

The eCommerce revenue grew by 8.2% from October 2024 to November 2024.

11-2024+8.2%

Monthly revenue shares in the last 12 months

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

0-20241-20242-20243-20244-20245-20246-20247-20248-20249-202410-202411-2024
Revenue (in mUS$)0.00.00.00.00.00.00.00.00.00.00.00.0
Monthly revenue share (in %)42.947.94.77.56.997.128.119.952.522.278.874.6

Market development

eCommerce revenue development in the DIY market in the UK

The UK DIY eCommerce market is predicted to reach US$11,781.5 million by 2024 and accounts for 7.5% of the total eCommerce market in the United Kingdom. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 7.2%, resulting in a projected market volume of US$15,575.2 million by 2028. Within the DIY market ECDB considers the following three sub-markets: Tools & Construction Supplies, Vehicle Parts, and Garden.

eCommerce revenue development in the DIY market in the UK

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the DIY market in the UK

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)68.569.169.693.437.675.314.457.0

Online share

eCommerce online share of the total DIY market in the UK

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the UK DIY retail market, the online share is 19.6% and will increase by an average of 1.8% to 21.0% by 2028.

eCommerce online share of the total DIY market in the UK

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)38.8%26.8%50.2%82.5%43.4%90.7%79.6%80.2%

Top stores

Top five DIY online stores in the UK by net sales 2023

With sales in the UK DIY market, screwfix.com generated a revenue of US$1,600.1 million in 2023, which means it is the leading online store in this market. The DIY ranking of the United Kingdom is based on all online stores that generated sales in this market in 2023. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

eCommerce net sales generated in the DIY market in the UK in 2023

in million US$

Note: First party net sales generated after deduction of returns, allowances for damaged or missing goods and any discounts allowed

Source: Annual report, secondary sources, ECDB analysis

Filtered revenue / share
Global revenue
Growth
no-access-0
US$900.0m
20.7%
US$8,300.0m8.3%
no-access-1
US$550.0m
12.0%
US$4,600.0m12.4%
no-access-2
US$470.0m
3.9%
US$1,190.0m33.6%
no-access-3
US$430.0m
20.6%
US$2,122.0m18.0%
no-access-4
US$370.0m
20.7%
US$1,814.0m12.6%

See further stores

Worldwide - DIY United Kingdom - DIY United Kingdom - All Categories

Payment Methods

Top 5 offered payment methods in the UK DIY market

With 98.0% VISA the most commonly offered payment method of all online stores in the UK DIY eCommerce market in 2023. Like VISA Mastercard with a share of 98.0% and American Express with a share of 48.0% the payment type Cards is the most common used by online retailers in in the UK DIY eCommerce market in 2023. Other commonly used payment methods in that market are PayPal (E-wallets) with 81.9% and unknown (Invoice) with 23.6% of stores offering that payment method to the clients.

Top 5 offered payment methods in the UK DIY market

in %

Note: A store can offer more than one payment method (Multi-pick), based on 254 stores in the UK DIY market

Source: ECDB analysis

See all stores offering

VISA Mastercard PayPal

Shipping Service Provider

Top 5 offered shipping providers in the UK DIY market

Despite Royal Mail's dominant position with 55.8% of online stores opting for its services, the UK DIY eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including DPD, DHL, Parcel Force, and UPS (United Parcel Service), hold smaller but significant shares, contributing to a dynamic and fragmented market.

Top 5 offered shipping providers in the UK DIY market

in %

Note: A store can offer more than one shipping provider (Multi-pick), based on 138 stores in the UK DIY market

Source: ECDB analysis

See all stores offering

DHL UPS (United Parcel Service) DPD

Market definition

Definition of the DIY market

Market definition: DIY In the category DIY there is an extensive selection of products for the garden (e.g. plants, fertilizers, shovels, lawn mowers), vehicle parts (e.g. car tires, car parts, motorcycle parts), tools and construction supplies (e.g. hammers, screwdrivers, nails, faucets, lumber, paints, laminate). Online stores dedicated to stationery, crafts & art supplies, gardening services or vehicle repair services are not considered. All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Garden (e.g. plants, fertilizers, shovels, lawn mowers)
  • Vehicle parts (e.g. car tires, car parts, motorcycle parts)
  • Tools and construction supplies (e.g. hammers, screwdrivers, nails, faucets, lumber, paints, laminate)

Out-of-scope

  • Stationery, crafts & art supplies
  • Gardening services
  • Vehicle repair services
  • Construction services