Furniture & Homeware market in the UK

The UK Furniture & Homeware eCommerce market is predicted to reach US$16,335.9 million by 2024 and accounts for 9.6% of the total eCommerce market in the United Kingdom. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 6.3%, resulting in a projected market volume of US$20,872.4 million by 2028. Within the Furniture & Homeware market ECDB considers the following two sub-markets: Furniture and Homeware.

Market development

eCommerce revenue development in the Furniture & Homeware market in the UK

The UK Furniture & Homeware eCommerce market is predicted to reach US$16,335.9 million by 2024 and accounts for 9.6% of the total eCommerce market in the United Kingdom. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 6.3%, resulting in a projected market volume of US$20,872.4 million by 2028. Within the Furniture & Homeware market ECDB considers the following two sub-markets: Furniture and Homeware.

eCommerce revenue development in the Furniture & Homeware market in the UK

in million US$

eCommerce revenue growth in the Furniture & Homeware market in the UK

in %

Net eCommerce revenue split by sub-category

in %
2020 2021 2022 2023 2024 2025 2026 2027
Revenue (in mUS$) 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Growth (in %) 65.8 60.4 81.2 56.9 81.2 84.7 63.4 41.4

Online share

eCommerce online share of the total Furniture & Homeware market in the UK

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the UK Furniture & Homeware retail market, the online share is 36.8% and will increase by an average of 4.1% to 43.1% by 2028.

eCommerce online share of the total Furniture & Homeware market in the UK

in %
2020 2021 2022 2023 2024 2025 2026 2027
Online share (in %) 77.7% 38.5% 0.2% 10.5% 16.3% 78.3% 75.7% 88.3%

Top stores

Top five Furniture & Homeware online stores in the UK by net sales 2023

With sales in the UK Furniture & Homeware market, argos.co.uk generated a revenue of US$1,229.2 million in 2023, which means it is the leading online store in this market. The Furniture & Homeware ranking of the United Kingdom is based on all online stores that generated sales in this market in 2023. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

eCommerce net sales generated in the Furniture & Homeware market in the UK in 2023

in million US$
Filtered revenue / share
Global revenue
Growth
US$900.0m
20.7%
US$8,300.0m 8.3%
US$550.0m
12.0%
US$4,600.0m 12.4%
US$470.0m
3.9%
US$1,190.0m 33.6%
US$430.0m
20.6%
US$2,122.0m 18.0%
US$370.0m
20.7%
US$1,814.0m 12.6%

Payment Methods

Top 5 offered payment methods in the UK Furniture & Homeware market

With 97.0% Mastercard the most commonly offered payment method of all online stores in the UK Furniture & Homeware eCommerce market in 2023. Like Mastercard VISA with a share of 96.6% and American Express with a share of 63.3% the payment type Cards is the most common used by online retailers in in the UK Furniture & Homeware eCommerce market in 2023. Other commonly used payment methods in that market are PayPal (E-wallets) with 80.6% and Klarna (Installment) with 23.6% of stores offering that payment method to the clients.

Top 5 offered payment methods in the UK Furniture & Homeware market

in %

See all stores offering


Shipping Service Provider

Top 5 offered shipping providers in the UK Furniture & Homeware market

Despite DPD's dominant position with 37.5% of online stores opting for its services, the UK Furniture & Homeware eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including Royal Mail, Own delivery service, DHL, and Parcel Force, hold smaller but significant shares, contributing to a dynamic and fragmented market.

Top 5 offered shipping providers in the UK Furniture & Homeware market

in %

Market definition

Definition of the Furniture & Homeware market

Market definition: Furniture & Homeware The category Furniture & Homeware comprises digital sales of furniture (e.g. tables, chairs, beds, cabinets) and homeware (e.g. lamps, tableware, carpets, blinds, decorations) for the private end user (B2C). Not covered are unmovable objects (e.g. sinks, bath tubs, faucets), interior finishes (e.g. floorings, paints, wallpapers) or household appliances. All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Furniture (e.g. tables, chairs, beds, cabinets)
  • Homeware (e.g. lamps, tableware, carpets, blinds, decorations)

Out-of-scope

  • Unmovable objects (e.g. sinks, bath tubs, faucets)
  • Interior finishes (e.g. floorings, paints, wallpapers)
  • Household appliances
  • Consumer electronics
  • Furniture assembly services
  • Interior design services