DIY market in the Netherlands

The Dutch DIY eCommerce market is predicted to reach US$2,071.6 million by 2024 and accounts for 8.6% of the total eCommerce market in the Netherlands. It is expected to decrease over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be -6.2%, resulting in a projected market volume of US$1,606.4 million by 2028. Within the DIY market ECDB considers the following three sub-markets: Tools & Construction Supplies, Vehicle Parts, and Garden.

Monthly revenues

Monthly eCommerce revenues in the Dutch DIY market

The monthly eCommerce revenue of the Dutch DIY market was US$187 million in October 2024. This refers to a growth of 18.1% compared to September 2024. Within the last 12 months, the monthly revenue share was the highest in November 2023 with 9.6% of the total 2023 revenue of the Dutch DIY market and the lowest in February 2024 with 7.2% of the total 2024 revenue.

Revenue Last Month

US$187.1m

The eCommerce revenue grew by 18.1% from September 2024 to October 2024.

10-2024+18.1%

Monthly revenue shares in the last 12 months

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

0-20241-20242-20243-20244-20245-20246-20247-20248-20249-202410-202411-2024
Revenue (in mUS$)0.00.00.00.00.00.00.00.00.00.00.00.0
Monthly revenue share (in %)1.44.238.436.045.238.786.899.274.810.289.547.3

Market development

eCommerce revenue development in the DIY market in the Netherlands

The Dutch DIY eCommerce market is predicted to reach US$2,071.6 million by 2024 and accounts for 8.6% of the total eCommerce market in the Netherlands. It is expected to decrease over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be -6.2%, resulting in a projected market volume of US$1,606.4 million by 2028. Within the DIY market ECDB considers the following three sub-markets: Tools & Construction Supplies, Vehicle Parts, and Garden.

eCommerce revenue development in the DIY market in the Netherlands

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the DIY market in the Netherlands

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)47.224.864.839.524.626.123.669.7

Online share

eCommerce online share of the total DIY market in the Netherlands

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the Dutch DIY retail market, the online share is 12.7% and will increase by an average of 5.5% to 15.7% by 2028.

eCommerce online share of the total DIY market in the Netherlands

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)62.6%61.8%14.3%5.4%39.3%49.3%45.6%32.6%

Top stores

Top five DIY online stores in the Netherlands by net sales 2023

With sales in the Dutch DIY market, bol.com generated a revenue of US$195.0 million in 2023, which means it is the leading online store in this market. The DIY ranking of the Netherlands is based on all online stores that generated sales in this market in 2023. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

eCommerce net sales generated in the DIY market in the Netherlands in 2023

in million US$

Note: First party net sales generated after deduction of returns, allowances for damaged or missing goods and any discounts allowed

Source: Annual report, secondary sources, ECDB analysis

Filtered revenue / share
Global revenue
Growth
no-access-0
US$900.0m
20.7%
US$8,300.0m8.3%
no-access-1
US$550.0m
12.0%
US$4,600.0m12.4%
no-access-2
US$470.0m
3.9%
US$1,190.0m33.6%
no-access-3
US$430.0m
20.6%
US$2,122.0m18.0%
no-access-4
US$370.0m
20.7%
US$1,814.0m12.6%

See further stores

Worldwide - DIY Netherlands - DIY Netherlands - All Categories

Payment Methods

Top 5 offered payment methods in the Dutch DIY market

The Dutch DIY eCommerce market in 2023 in terms of offered payment methods is fragmented and highly competitive with VISA (Cards) covering the largest share with 93.8% of all online stores checked. Other offered payment methods in the Dutch DIY eCommerce market in 2023 are Mastercard (Cards) with 92.2%, iDEAL (Bank transfer) with 92.2%, and PayPal (E-wallets) with 84.4%. With 64.1% Bank transfer/cash in advance (Bank transfer) still has a considerable market share amongst the offered payment methods compared to VISA (Cards).

Top 5 offered payment methods in the Dutch DIY market

in %

Note: A store can offer more than one payment method (Multi-pick), based on 64 stores in the Dutch DIY market

Source: ECDB analysis

See all stores offering

VISA Mastercard PayPal

Shipping Service Provider

Top 5 offered shipping providers in the Dutch DIY market

Despite PostNL's dominant position with 58.1% of online stores opting for its services, the Dutch DIY eCommerce market in 2023 remains diverse and competitive. Several other shipping service providers, including DHL, DPD, GLS, and TransMission, hold smaller but significant shares, contributing to a dynamic and fragmented market.

Top 5 offered shipping providers in the Dutch DIY market

in %

Note: A store can offer more than one shipping provider (Multi-pick), based on 62 stores in the Dutch DIY market

Source: ECDB analysis

See all stores offering

DHL UPS (United Parcel Service) DPD

Market definition

Definition of the DIY market

Market definition: DIY In the category DIY there is an extensive selection of products for the garden (e.g. plants, fertilizers, shovels, lawn mowers), vehicle parts (e.g. car tires, car parts, motorcycle parts), tools and construction supplies (e.g. hammers, screwdrivers, nails, faucets, lumber, paints, laminate). Online stores dedicated to stationery, crafts & art supplies, gardening services or vehicle repair services are not considered. All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Garden (e.g. plants, fertilizers, shovels, lawn mowers)
  • Vehicle parts (e.g. car tires, car parts, motorcycle parts)
  • Tools and construction supplies (e.g. hammers, screwdrivers, nails, faucets, lumber, paints, laminate)

Out-of-scope

  • Stationery, crafts & art supplies
  • Gardening services
  • Vehicle repair services
  • Construction services