Grocery market in South Africa

The South African Grocery eCommerce market is predicted to reach US$275.5 million by 2024 and accounts for 7.3% of the total eCommerce market in South Africa. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 19.5%, resulting in a projected market volume of US$562.3 million by 2028. Within the Grocery market ECDB considers the following two sub-markets: Food and Beverages.

Market development

eCommerce revenue development in the Frozen Food market in South Africa

The South African Frozen Food eCommerce market is predicted to reach US$14.2 million by 2024 and accounts for 8.8% of the Food eCommerce market in South Africa. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 17.5%, resulting in a projected market volume of US$27.0 million by 2028. The Frozen Food eCommerce market is a sub-market of the Food market. Further categories within the Food market are: Baked Goods, Food Cupboard, Fresh Food, and Meal Kits.

eCommerce revenue development in the Frozen Food market in South Africa

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the Frozen Food market in South Africa

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

201720182019202020212022202320242025202620272028
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)98.162.70.964.598.346.170.990.8
as of Food (in %)5.95.54.94.45.05.65.55.55.76.06.26.3

Online share

eCommerce online share of the total Frozen Food market in South Africa

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the South African Frozen Food retail market, the online share is 2.3% and will increase by an average of 2.0% to 2.5% by 2028.

eCommerce online share of the total Frozen Food market in South Africa

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)34.7%1.4%41.3%92.2%16.5%4.9%54.3%45.0%

Market definition

Definition of the Frozen Food market within the Grocery market

Market definition: Grocery > Food > Frozen Food The category Frozen Food includes the online trade of ice cream, frozen pizza, frozen ready meals, and more. This category does not cover chilled food. All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Ice Cream
  • Frozen pizza
  • Frozen ready meals
  • Frozen vegetables

Out-of-scope

  • Chilled food

Market comparison

The South African Frozen Food market in a global comparison

Market comparison by growth, online share, and revenue in 2023

in %

Source: ECDB analysis