Multichannel

Online stores offer a variety of delivery and pick up options for items ordered online to meet customers’ needs. The ability to accommodate individual schedules is a competitive advantage for businesses seeking to attract and retain customers. A company can differentiate itself by offering not only home delivery options, but also in-store returns of online purchases, in-store pickup of online purchases, online store locators, and off-hours pickup of online purchases.

Charts

  • Multichannel service usage in the US by generation
  • Multichannel service usage in the US by gender
  • Multi-Channel Service Preferences of Online Shoppers in Mexico
  • Multi-Channel Service Preferences of Online Shoppers in the U.S.
  • Multichannel Service Preferences
  • Multichannel Service Preferences of Online Shoppers in Brazil
  • Channels B2B Companies Currently Sell Through, 2022
  • Multichannel service usage in the US by generation
  • Multichannel service usage in the US by gender
  • Multi-Channel Service Preferences of Online Shoppers in Mexico
  • Multi-Channel Service Preferences of Online Shoppers in the U.S.
  • Multichannel Service Preferences
  • Multichannel Service Preferences of Online Shoppers in Brazil
  • Channels B2B Companies Currently Sell Through, 2022