eCommerce market in Colombia

Colombia is the 45th largest market for eCommerce with a predicted revenue of US$4,997.3 million by 2024, placing it ahead of South Africa. Revenue is expected to show a compound annual growth rate (CAGR 2024-2028) of 11.3%, resulting in a projected market volume of US$7,682.3 million by 2028. With an expected increase of 12.2% in 2024, the Colombian eCommerce market contributed to the worldwide growth rate of 7.4% in 2024. Like in Colombia, global eCommerce sales are expected to increase over the next years. Seven markets are considered by ECDB within the Colombian eCommerce market. Electronics is the largest market and accounts for 24.2% of the Colombian eCommerce revenue. It is followed by Hobby & Leisure with 21.1%, Fashion with 21.1%, Furniture & Homeware with 11.2%, Care Products with 8.4%, DIY with 8.3%, and Grocery with the remaining 5.7%.

Monthly revenues

Monthly revenues in the Colombian eCommerce market

The monthly eCommerce revenue of the Colombian eCommerce market was US$456 million in November 2024. This refers to a growth of 1.0% compared to October 2024. Within the last 12 months, the monthly revenue share was the highest in December 2023 with 10.4% of the total 2023 revenue of the Colombian eCommerce market and the lowest in February 2024 with 6.8% of the total 2024 revenue.

Revenue Last Month

US$456.3m

The eCommerce revenue grew by 1.0% from October 2024 to November 2024.

11-2024+1.0%

Monthly revenue shares in the last 12 months

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

0-20241-20242-20243-20244-20245-20246-20247-20248-20249-202410-202411-2024
Revenue (in mUS$)0.00.00.00.00.00.00.00.00.00.00.00.0
Monthly revenue share (in %)72.749.451.43.926.474.267.385.483.984.849.641.5

Market development

eCommerce revenue development in Colombia

Colombia is the 45th largest market for eCommerce with a predicted revenue of US$4,997.3 million by 2024, placing it ahead of South Africa. Revenue is expected to show a compound annual growth rate (CAGR 2024-2028) of 11.3%, resulting in a projected market volume of US$7,682.3 million by 2028. With an expected increase of 12.2% in 2024, the Colombian eCommerce market contributed to the worldwide growth rate of 7.4% in 2024. Like in Colombia, global eCommerce sales are expected to increase over the next years. Seven markets are considered by ECDB within the Colombian eCommerce market. Electronics is the largest market and accounts for 24.2% of the Colombian eCommerce revenue. It is followed by Hobby & Leisure with 21.1%, Fashion with 21.1%, Furniture & Homeware with 11.2%, Care Products with 8.4%, DIY with 8.3%, and Grocery with the remaining 5.7%.

eCommerce revenue development in Colombia

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in Colombia

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)40.256.571.892.095.578.041.146.5

Online share

eCommerce online share in Colombia

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the Colombian retail market, the online share is 8.6% and will increase by an average of 3.4% to 9.8% by 2028.

eCommerce online share in Colombia

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)15.9%9.6%13.8%85.7%40.2%13.2%31.2%80.0%

Top stores

Top five online stores in Colombia by net sales 2023

The biggest player in the Colombian eCommerce market is alkosto.com. The store had a revenue of US$146.4 million in 2023. Store rankings include every store that generates revenue in Colombia. These stores can either have a national focus and only sell in their main country or operate on a global scale. For this evaluation, only revenue created in Colombia was considered.

eCommerce net sales generated in Colombia in 2023

in million US$

Note: First party net sales generated after deduction of returns, allowances for damaged or missing goods and any discounts allowed

Source: Annual report, secondary sources, ECDB analysis

Filtered revenue / share
Global revenue
Growth
no-access-0
US$900.0m
20.7%
US$8,300.0m8.3%
no-access-1
US$550.0m
12.0%
US$4,600.0m12.4%
no-access-2
US$470.0m
3.9%
US$1,190.0m33.6%
no-access-3
US$430.0m
20.6%
US$2,122.0m18.0%
no-access-4
US$370.0m
20.7%
US$1,814.0m12.6%

See further stores

Colombia - All Categories Worldwide - All Categories

Payment Methods

Top 5 offered payment methods in the Colombian eCommerce market

With 94.6% VISA the most commonly offered payment method of all online stores in the Colombian eCommerce market in 2023. Like VISA Mastercard with a share of 92.5% and American Express with a share of 91.4% the payment type Cards is the most common used by online retailers in in the Colombian eCommerce market in 2023. Other commonly used payment methods in that market are Invoice (unknown) with 81.7% and PSE (Bank transfer) with 76.3% of stores offering that payment method to the clients.

Top 5 offered payment methods in the Colombian eCommerce market

in %

Note: A store can offer more than one payment method (Multi-pick), based on 93 stores in the Colombian eCommerce market

Source: ECDB analysis

See all stores offering

VISA Mastercard PayPal