Care Products market in Switzerland

The Swiss Care Products eCommerce market is predicted to reach US$1,191.2 million by 2025 and accounts for 6.8% of the total eCommerce market in Switzerland. It is expected to decrease over the next years. The expected compound annual growth rate for the next four years (CAGR 2025-2029) will be -0.5%, resulting in a projected market volume of US$1,165.8 million by 2029. Within the Care Products market ECDB considers the following three sub-markets: Health Care, Personal Care, and Household Care.

Monthly revenues

Monthly eCommerce revenues in the Swiss Care Products market

The monthly eCommerce revenue of the Swiss Care Products market was US$82 million in January 2025. This refers to a growth of -34.8% compared to December 2024. Within the last 12 months, the monthly revenue share was the highest in December 2024 with 10.6% of the total 2024 revenue of the Swiss Care Products market and the lowest in January 2025 with 6.9% of the total 2025 revenue.

Revenue Last Month

US$81.9m

The eCommerce revenue fell by 34.8% from December 2024 to January 2025.

01-2025-34.8%

Monthly revenue shares in the last 12 months

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

0-20251-20252-20253-20254-20255-20256-20257-20258-20259-202510-202511-2025
Revenue (in mUS$)0.00.00.00.00.00.00.00.00.00.00.00.0
Monthly revenue share (in %)77.078.964.660.57.890.148.71.296.290.659.810.5

Market development

eCommerce revenue development in the Care Products market in Switzerland

The Swiss Care Products eCommerce market is predicted to reach US$1,191.2 million by 2025 and accounts for 6.8% of the total eCommerce market in Switzerland. It is expected to decrease over the next years. The expected compound annual growth rate for the next four years (CAGR 2025-2029) will be -0.5%, resulting in a projected market volume of US$1,165.8 million by 2029. Within the Care Products market ECDB considers the following three sub-markets: Health Care, Personal Care, and Household Care.

eCommerce revenue development in the Care Products market in Switzerland

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the Care Products market in Switzerland

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)14.284.564.183.473.812.346.699.4

Online share

eCommerce online share of the total Care Products market in Switzerland

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the Swiss Care Products retail market, the online share is 36.3% and will increase by an average of 4.2% to 42.9% by 2029.

eCommerce online share of the total Care Products market in Switzerland

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)18.6%82.6%16.5%43.9%20.8%99.7%52.1%29.2%

Top stores

Top five Care Products online stores in Switzerland by net sales 2024

With sales in the Swiss Care Products market, zurrose-shop.ch generated a revenue of US$118.2 million in 2024, which means it is the leading online store in this market. The Care Products ranking of Switzerland is based on all online stores that generated sales in this market in 2024. Due to a country- and category-dependent approach, both national and international online stores can be part of the ranking. The graph shows a filtered revenue. It only includes national sales within the respective market.

eCommerce net sales generated in the Care Products market in Switzerland in 2024

in million US$

Note: First party net sales generated after deduction of returns, allowances for damaged or missing goods and any discounts allowed

Source: Annual report, secondary sources, ECDB analysis

Filtered revenue / share
Global revenue
Growth
no-access-0
US$900.0m
20.7%
US$8,300.0m8.3%
no-access-1
US$550.0m
12.0%
US$4,600.0m12.4%
no-access-2
US$470.0m
3.9%
US$1,190.0m33.6%
no-access-3
US$430.0m
20.6%
US$2,122.0m18.0%
no-access-4
US$370.0m
20.7%
US$1,814.0m12.6%

See further stores

Worldwide - Care Products Switzerland - Care Products Switzerland - All Categories

Payment Methods

Top 5 offered payment methods in the Swiss Care Products market

With 92.1% VISA the most commonly offered payment method of all online stores in the Swiss Care Products eCommerce market in 2024. Like VISA Mastercard with a penetration of 92.1%, PostFinance Card with a share of 52.4%, and American Express with a share of 41.3% the payment type Cards is the most common used by online retailers in in the Swiss Care Products eCommerce market in 2024. With a share 77.8% PayPal is the most common used payment method offered to the clients of type E-wallets.

Top 5 offered payment methods in the Swiss Care Products market

in %

Note: A store can offer more than one payment method (Multi-pick), based on 63 stores in the Swiss Care Products market

Source: ECDB analysis

See all stores offering

VISA Mastercard PayPal

Shipping Service Provider

Top 5 offered shipping providers in the Swiss Care Products market

Despite Schweizerische Post's dominant position with 41.4% of online stores opting for its services, the Swiss Care Products eCommerce market in 2024 remains diverse and competitive. Several other shipping service providers, including Die Post, DPD, DHL, and Quickpac, hold smaller but significant shares, contributing to a dynamic and fragmented market.

Top 5 offered shipping providers in the Swiss Care Products market

in %

Note: A store can offer more than one shipping provider (Multi-pick), based on 58 stores in the Swiss Care Products market

Source: ECDB analysis

See all stores offering

DHL UPS (United Parcel Service) DPD

Market definition

Definition of the Care Products market

Market definition: Care Products In the category Care Products digital channels are used to sell a variety of products, including personal care products (e.g. shampoos, shower gels, make-up, feminine hygiene, fragrances), household care products (e.g. detergents, brooms, cleaning cloths, sponges) and health care products (e.g. supplements, nutrition, pharmaceuticals). This category does not cover professional products and services for personal care (e.g. beauty treatments, make-up courses), cleaning services (e.g. housekeeping services, window cleaning services) or medical treatments (e.g. nutrition counseling, medical consultations, health assessments). All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Personal care products (e.g. shampoos, shower gels, make-up, feminine hygiene, fragrances)
  • Household care products (e.g. detergents, brooms, cleaning cloths, sponges)
  • Health care products (e.g. supplements, nutrition, pharmaceuticals)

Out-of-scope

  • Professional products and services for personal care (e.g. beauty treatments, make-up courses)
  • Cleaning services (e.g. housekeeping services, window cleaning services)
  • Medical treatments (e.g. nutrition counseling, medical consultations, health assessments)