Care Products market in South Africa

The South African Care Products eCommerce market is predicted to reach US$364.5 million by 2024 and accounts for 7.9% of the total eCommerce market in South Africa. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 19.4%, resulting in a projected market volume of US$740.3 million by 2028. Within the Care Products market ECDB considers the following three sub-markets: Personal Care, Health Care, and Household Care.

Market development

eCommerce revenue development in the Shampoos market in South Africa

The South African Shampoos eCommerce market is predicted to reach US$17.6 million by 2024 and accounts for 17.2% of the Shower & Bath eCommerce market in South Africa. It is expected to increase over the next years. The expected compound annual growth rate for the next four years (CAGR 2024-2028) will be 16.3%, resulting in a projected market volume of US$32.3 million by 2028. The Shampoos eCommerce market is a sub-market of the Shower & Bath market. Further categories within the Shower & Bath market are: Conditioners, Creams & Body Lotions, Deodorants, Hair Dyes, and Other Shower & Bath.

eCommerce revenue development in the Shampoos market in South Africa

in million US$

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

eCommerce revenue growth in the Shampoos market in South Africa

in %

Note: Market revenue represents B2C sales of physical goods including VAT. It excludes B2B sales, C2C sales, returns, compensation for damaged or missing goods, any discounts granted and services. Data shown is using current exchange rates.

Source: ECDB analysis

Net eCommerce revenue split by sub-category

in %

Note: Data shown is using current exchange rates.

Source: ECDB analysis

20202021202220232024202520262027
Revenue (in mUS$)0.00.00.00.00.00.00.00.0
Growth (in %)41.929.990.261.559.092.689.213.2

Online share

eCommerce online share of the total Shampoos market in South Africa

The online share refers to the proportion of the retail volume that is transacted via the Internet. It includes purchases via desktop PC, tablet or smartphone, both via website or app. Only retail of physical goods is taken into account. In the South African Shampoos retail market, the online share is 13.0% and will increase by an average of 11.9% to 20.3% by 2028.

eCommerce online share of the total Shampoos market in South Africa

in %

Note: Data shown is using current exchange rates.

Source: Statista Market Insights , ECDB analysis

20202021202220232024202520262027
Online share (in %)65.8%96.4%15.5%5.6%28.8%52.4%24.1%10.9%

Market definition

Definition of the Shampoos market within the Care Products market

Market definition: Care Products > Personal Care > Shower & Bath > Shampoos The category Shampoos includes the online trade of shampoos (e.g. everyday shampoos, moisturizing shampoos, color-protecting shampoos, volumizing shampoos, baby shampoos) and dry shampoos. This category does not cover pet shampoos and conditioners. All monetary figures refer to the annual gross revenue and do not factor in shipping costs.

In-scope

  • Shampoos (e.g. everyday shampoos, moisturizing shampoos, color-protecting shampoos, volumizing shampoos, baby shampoos)
  • Dry shampoos

Out-of-scope

  • Pet shampoos
  • Conditioners

Market comparison

The South African Shampoos market in a global comparison

Market comparison by growth, online share, and revenue in 2023

in %

Source: ECDB analysis