e-Commerce Market Analysis

The eCommerce market in Switzerland

Switzerland is the 21st largest market for eCommerce with a revenue of US$7 billion in 2019, placing it ahead of Austria and behind Turkey.

With an increase of 8%, the Swiss eCommerce market contributed to the worldwide growth rate of 13% in 2019. Revenues for eCommerce continue to increase. New markets are emerging, and existing markets also have the potential for further development. Global growth will continue over the next few years. This will be propelled by East and Southeast Asia, with their expanding middle class and lagging offline shopping infrastructure.

The eCommerce market includes online sales of physical goods to a private end user (B2C). Included in this definition are purchases via computer as well as mobile purchases via smartphones and tablets. Excluded from the definition of ecommerceDB are the following: digitally distributed services (e.g., travel tickets), online stores dedicated to digital media downloads or streams, online stores dedicated to B2B markets, and sales between private individuals (C2C) within the eCommerce market.

The eCommerce market in Switzerland

Top online stores

The biggest player in the Swiss eCommerce Market is zalando.ch. The store had a revenue of US$896 million in 2019. It is followed by digitec.ch with US$875 million revenue and amazon.de with US$495 million revenue. Altogether, the top three stores account for 30% of online revenue in Switzerland.

Store rankings are based on every store that generates revenue in Switzerland. These stores can either have a national focus and only sell in their main country or operate on a global scale. For this evaluation, only revenue created in Switzerland was considered.

One of the fastest-growing stores in the Swiss market is christ-swiss.ch. The store achieved sales of about US$10.5 million in 2019. Its revenue growth amounted to 120% in the previous year.

Top online The eCommerce market stores in Switzerland by eCommerce net sales 2019 in million US$ The table shows the stores that generate the highest revenue in the Swiss market. For this evaluation, only revenue created in Switzerland was considered. Basis are all shops on eCommerceDB that operate in Switzerland.

# Store
1. zalando.ch US$896m
2. digitec.ch US$875m
3. amazon.de US$380m
4. nespresso.com US$361m
5. brack.ch US$334m
The eCommerce market in Switzerland

Market size and growth rate

Revenue in 2019
US$7,318m
REVENUE
CAGR 2019-2023
7%
CAGR

Digital Market Outlook by Statista

The Digital Market Outlook presents up-to-date figures on markets of the digital economy. The comparable key figures are based on extensive analyses of relevant indicators from the areas of society, economy, and technology.
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Market expansion in Switzerland is expected to continue over the next few years, as indicated by the Statista Digital Market Outlook. It has been predicted that the compound annual growth rate (CAGR 19-23) for the next four years will be 7%. Compared to the year-over-year growth of 8%, this decrease suggests a moderately flooded market. Another indicator of market saturation is the online penetration of 84% in Switzerland; in other words, 84% of the Swiss population have bought at least one product online in 2019.

Five categories are considered by ecommerceDB. Electronics & Media is the largest segment in Switzerland and accounts for 31% of the eCommerce revenue in Switzerland. This is followed by Fashion with 28%, Food & Personal Care with 18%, Furniture & Appliances with 13% and Toys, Hobby & DIY with the remaining 10%.

The eCommerce market in Switzerland
Top shipping service providers

In Switzerland, Die Post is the most frequently offered delivery service provider among online stores. Of those stores that indicating which service they use to transport their goods, 71% cited Die Post as one of their providers. Moreover, DPD and are among the top three shipping service companies offered by online retailers in Switzerland, at rates of 12% and 9%.

Shipping information is based on orders from the store's main country, which is defined as the one where the store generates most of its online revenue. In this case, it is Switzerland. Only stores that provide information about their shipping providers can be considered.

Competitor analysis of shipping service providers in Switzerland The table shows the most offered shipping providers in Switzerland. Shipping information is based on orders from the store's main country, which is defined as the one where the store generates most of its online revenue. In this case, it is Switzerland. Only stores that provide information about their shipping providers can be considered.

# Shipping service provider
1. Die Post 71%
2. DPD 12%
3. DHL 9%
The eCommerce market in Switzerland

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