Online Returns

Efficient and customer-friendly returns processes are becoming increasingly important in eCommerce. ECDB provides insights into return rates, consumer expectations, and how seamless returns impact customer loyalty and repeat purchases. By analyzing trends in reverse logistics, return policies, and sustainability, we help businesses optimize their returns management. Whether it’s reducing operational costs or improving customer satisfaction, understanding the role of online returns is essential for maintaining a competitive edge in the digital retail space.

Charts

  • Structure of Net Sales in Ecommerce, 2023
  • Year-Over-Year Change in AI-Based Bot-Driven Fraud Attacks Against Retailers by Month, 2022-2024
  • Growth of Cross-Border eCommerce Market and Its Share of Total Air Cargo Volume, 2017-2027
  • Structure of Net Sales in Ecommerce, 2023
  • Year-Over-Year Change in AI-Based Bot-Driven Fraud Attacks Against Retailers by Month, 2022-2024
  • Growth of Cross-Border eCommerce Market and Its Share of Total Air Cargo Volume, 2017-2027