Artificial Intelligence (AI)

Artificial Intelligence (AI) is transforming eCommerce by driving personalized recommendations, automating customer service, and optimizing supply chains. ECDB examines how AI is integrated into digital retail, from chatbots to predictive analytics. By exploring the benefits of AI in enhancing customer experience and streamlining operations, we provide businesses with the knowledge needed to stay competitive in an AI-driven retail world.

Charts

  • Most Used AI Technologies Among Retail Businesses in The United States, 2024
  • Share of Consumers Who Trust Artificial Intelligence (AI) To Replace Human Interaction by Activity, 2024
  • Top Consumer Concerns in the Use of Generative Artificial Intelligence for Online Shopping, 2023
  • Willingness of Online Shoppers in Italy To Use AI Features While Purchasing Products Online, 2024
  • Italian Online Shoppers’ Belief in AI’s Potential To Enhance Their Online Shopping Experience, 2024
  • Italian Online Shoppers’ Belief in AI's Potential to Enhance Their Online Shopping Experience by Household Size, 2024
  • Italian Online Shoppers’ Awareness of AI Features Used in Online Shopping, 2024
  • Italian Online Shoppers’ Awareness of AI Features Used in Online Shopping by Gender, 2024
  • Concerns of Online Shoppers in Italy About the Use of AI in Online Shopping, 2024
  • Year-Over-Year Change in AI-Based Bot-Driven Fraud Attacks Against Retailers by Month, 2022-2024
  • Main Ways Artificial Intelligence Can Improve Shopping Experience According to Consumers in the U.S., 2024
  • Most Used AI Technologies Among Retail Businesses in The United States, 2024
  • Share of Consumers Who Trust Artificial Intelligence (AI) To Replace Human Interaction by Activity, 2024
  • Top Consumer Concerns in the Use of Generative Artificial Intelligence for Online Shopping, 2023
  • Willingness of Online Shoppers in Italy To Use AI Features While Purchasing Products Online, 2024
  • Italian Online Shoppers’ Belief in AI’s Potential To Enhance Their Online Shopping Experience, 2024
  • Italian Online Shoppers’ Belief in AI's Potential to Enhance Their Online Shopping Experience by Household Size, 2024
  • Italian Online Shoppers’ Awareness of AI Features Used in Online Shopping, 2024
  • Italian Online Shoppers’ Awareness of AI Features Used in Online Shopping by Gender, 2024
  • Concerns of Online Shoppers in Italy About the Use of AI in Online Shopping, 2024
  • Year-Over-Year Change in AI-Based Bot-Driven Fraud Attacks Against Retailers by Month, 2022-2024
  • Main Ways Artificial Intelligence Can Improve Shopping Experience According to Consumers in the U.S., 2024