Walmart Expands Pet Care Services

Walmart Pet Care Services: Key Insights 

• New Pet Care Services: Walmart is expanding in Georgia and Arizona with new centers offering affordable vet care and grooming, while Walmart+ members gain 24/7 virtual vet access and online prescription options starting in October 2024.

• Targeting Market Growth: This expansion reflects Walmart’s strategy to tap into the growing pet care market, fueled by rising pet ownership and increased spending on veterinary services, as well as the projected US$31 billion U.S. online pet supplies market.

The pet supplies category is one of the fastest growing in the world and continues to thrive in key markets such as the United Kingdom, Germany and the United States. 

In a recent statement, Walmart announced major expansions to its pet care services, reinforcing its commitment to providing affordable and convenient solutions for pet owners. The offerings include the opening of additional Walmart Pet Services centers and the launch of online veterinary access for Walmart+ members. 

New Pet Service Centers
and Expanded Offerings 

Walmart is set to open new Pet Services centers in Georgia and Arizona, offering low-cost veterinary care, grooming services, and pet supplies. These locations will provide routine medical services like vaccinations and wellness exams, as well as grooming options such as nail trims and teeth cleaning.

Following the success of its pilot center in Dallas, Walmart is extending these services to meet rising demand for affordable pet care in other cities in the United States. Walmart Pet Services centers emphasize transparent pricing and convenience, providing customers with a one-stop shop for all their pet needs.

Online Vet Care and Prescription Delivery 

Starting in October 2024, Walmart+ members will gain free 24/7 access to virtual veterinary care through a partnership with Pawp. This service allows pet owners to consult with veterinary professionals via text or video, providing quick and accessible care.

Additionally, Walmart expanded its pet pharmacy services, enabling customers to order prescriptions online for home delivery or fill them in-store. 

Walmart Pet Care Services: Final Thoughts 

Walmart's move to expand its pet care services reflects the retailer's strategy to capture a larger share of the rapidly growing pet care market. With U.S. pet ownership on the rise – two thirds of households now own a pet – consumer spending in this category is expected to soar, with veterinary services seeing particularly strong growth. Walmart is responding to these trends by offering accessible, affordable pet services in more locations and introducing virtual care options.

The expansion into pet care is also a strategic play to capitalize on the projected growth of the online pet supplies industry. ECDB expects the market to reach US$31 billion in the United States this year (US$69 billion worldwide). By investing in pet centers and online services, Walmart aims to become a go-to destination for pet owners seeking convenience and affordability.

Sources: Walmart, Inc., El Adelantado US, ECDB